FedEx really dropped the ball this time.

On Wednesday, I made a rash decision to upgrade my laptop, and I found this sweet deal at Dell. Due to the upcoming holiday, the laptops I perused were up to $500 off. I picked out this lovely laptop from the G Series that will seriously upgrade the specs that I’m working with. The main reason I got it, though, is because I am hoping to get started on a job with Arise. The problem is that I need to have the correct specs and get all the other pre-employment items completed before Monday. So when Dell offered a next-day delivery option for free, I gladly took it.

Everything was going great. My laptop shipped out at about 6 am, and I was looking forward to getting my new item set up by Friday night. I cleared my schedule so that I could accept the delivery. Friday was a pretty nice day in terms of the temperature, and there was a lot of ice melt contributing to turning my deck into a giant puddle. Once the clock hit 2 pm, I thought it was a good idea to keep a closer watch at the door so that my delivery wouldn’t have time to touch the water. I was so anxious and impatient I actually tweeted a photo of myself standing at the door. It was just before 4 pm when I decided to check my alerts. There was something there! It was a notification letting me know that the driver had attempted to deliver the package, but no one was home to receive it. Naturally, I was confused and more than a little irritated.

It turns out that it’s like pulling teeth trying to get a real human being on the phone when you call FedEx. The automated voice sent me in circles for a couple minutes before I was finally allowed a chance to speak to someone. I end up talking to this lovely lady who obviously doesn’t live anywhere near Iowa. She has no idea how to get ahold of anyone in an Iowa location and can’t really do anything except send over a request for same-day service.” to the center in Ames. I had her add to the message that I live in kind of a tricky spot to find, with directions on how to see it, and I crossed my fingers. No package. Even though I let them know that something was wrong within fifteen minutes of the mixup, the driver never brought my box back around.

I took to Twitter and received basically the same response. I was told it would be dropped off the next day. I got an alert saying it would be delivered today by 4:30pm, which did not happen. I know I won’t get it tomorrow, and I’m not even sure if they will deliver it on President’s Day. I can only hope that I get it earlier on Monday as opposed to later.

My bad luck never fails me.

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